Privacy Policy

1. Information We Collect

We collect information that is reasonably necessary to operate our website, respond to business inquiries, provide our services, manage customer relationships, and meet legal or contractual obligations.

Information You Provide

• Full name
• Business email address
• Phone number, if provided
• Company or organization name
• Job title or professional information, if provided
• Service requirements
• Estimated dataset or project size
• Project descriptions and technical requirements
• Information submitted through contact or inquiry forms
• Files, samples, datasets, or other materials voluntarily shared for evaluation, quotation, or service delivery

Information Collected Automatically

Depending on how you use our website and the technologies we operate, certain technical information may be collected automatically.

• IP address
• Browser type and version
• Operating system
• Device information
• Pages visited
• Referring website or source
• Approximate geographic information derived from technical data
• Website usage and performance information

2. How We Use Your Information

Depending on the context in which information is collected, we may use it for the following purposes:

• Responding to inquiries and consultation requests.
• Preparing quotations and project proposals.
• Understanding project and annotation requirements.
• Providing AI data annotation and related services.
• Communicating about projects, deliverables, and timelines.
• Managing business relationships and customer support.
• Improving our website, services, and workflows.
• Monitoring and maintaining website security.
• Detecting, preventing, and addressing fraud or abuse.
• Complying with applicable legal and regulatory obligations.
• Enforcing applicable agreements and protecting our rights.

3. Business Communications

When you submit an inquiry or request information from Annotexia, we may use the contact information you provide to respond to your request and communicate with you regarding potential or existing business services.

We do not intend to use information submitted through our contact forms for unrelated purposes without an appropriate legal basis or your permission where required.

4. Client Data and Confidential Information

AI and machine learning projects may involve proprietary, confidential, or commercially sensitive datasets. We treat client-provided project information as confidential and handle it according to applicable contractual requirements.

• Client-owned datasets remain the property of the applicable client.
• We do not sell client datasets to third parties.
• We do not intentionally reuse client datasets for unrelated commercial purposes.
• Access to project information is limited according to project requirements and applicable internal controls.
• We may enter into Non-Disclosure Agreements (NDAs) or other confidentiality agreements when requested or required.
• Client data may be processed only to the extent reasonably necessary to provide the agreed services.

Important: Specific data handling, confidentiality, retention, deletion, security, and ownership requirements may be defined in the applicable customer agreement, statement of work, NDA, or Data Processing Agreement.

5. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information and confidential business information against unauthorized access, disclosure, alteration, loss, or misuse.

Depending on the service and project requirements, security practices may include:

• Access controls and permission management.
• Restricted access to project information.
• Secure data transfer methods where applicable.
• Confidentiality obligations for authorized personnel.
• Security monitoring and operational controls where applicable.
• Secure handling and disposal procedures where applicable.

No method of transmitting or storing information can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential functionality, understand website usage, improve performance, and analyze traffic.

The types of cookies or similar technologies used may vary depending on the website features and third-party services implemented on the site.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

7. Third-Party Service Providers

We may use third-party service providers to help operate our website and business. Depending on the services actually in use, these providers may include:

• Website and infrastructure hosting providers.
• Email and business communication providers.
• Analytics and website performance providers.
• Cloud storage or file-transfer providers.
• Security and infrastructure service providers.

Third-party providers may process information on our behalf where necessary to provide their services. Their processing may also be subject to their own privacy policies and terms.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with applicable legal obligations.

Retention periods for client project data may be governed by the applicable agreement, statement of work, NDA, or other contractual requirements.

9. Data Deletion

Where appropriate and subject to applicable legal, contractual, or operational requirements, personal information may be deleted or anonymized when it is no longer reasonably required.

Clients may request information regarding the handling or deletion of their project data, subject to the terms of the applicable service agreement and any legal obligations that require continued retention.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where applicable.
• Request restriction of certain processing activities.
• Object to certain types of processing where applicable.
• Withdraw consent where processing is based on consent.

These rights may be subject to limitations or exceptions under applicable law.

11. International Data Processing

Annotexia may work with customers, service providers, and business partners located in different countries. As a result, information may be processed or accessed across jurisdictions where necessary to operate our business or provide contracted services.

Where required by applicable law, appropriate safeguards will be considered for cross-border transfers of personal information.

12. Children's Privacy

Annotexia's website and services are designed primarily for businesses, organizations, and professional users. Our services are not directed toward children under the age of 18.

We do not knowingly request personal information from children through our business inquiry processes.

13. Links to Other Websites

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, legal requirements, or privacy practices.

When we make changes, the updated version will be published on this page and the "Last Updated" date will be revised.

15. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about the handling of your information, you can contact us.